Luxe Hair
Terms of Use
Terms of Use
Last updated: September 2026
1. About These Terms
These Terms of Use govern your access to and use of pro-luxehair.com (the “Site”). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
This Site is an informational website. No products are sold through it and no orders can be placed.
2. Who We Are
The Site is operated by Pro Luxe Hair. Our full registered company details, including our registered name, company number, registered office address and VAT number, appear in the footer of every page.
Contact: enquiries@pro-luxehair.com
3. Use of the Site
By using the Site, you confirm that:
- The information you provide to us is accurate and complete.
- You will not use the Site for any unlawful or fraudulent purpose.
- You will not attempt to disrupt, damage or compromise the security, integrity or functionality of the Site, or gain unauthorised access to any part of it.
- You will not use automated systems, scrapers, bots or data-mining tools to access or extract content from the Site without our written permission.
We reserve the right to restrict or terminate access to the Site at our discretion, including where we reasonably believe these Terms have been breached.
4. Product Information
We take care to ensure that product descriptions, specifications and images are accurate. However, product information on this Site is provided for general guidance only and does not constitute an offer to sell.
Colour and appearance. Hair is a natural product. Shade, texture, wave pattern and density vary slightly between batches and between individual bundles. Screens, cameras and lighting conditions also render colour differently. Product images are indicative and are not a guarantee of an exact colour match. Where colour matching is critical, contact us for guidance.
Availability. Products shown may not be available in all markets or at all times, and we may withdraw, alter or discontinue any product without notice.
5. Professional Use, Application and Aftercare
Products offered for professional application are intended for use by qualified stylists trained in the relevant method.
Any guidance, education, application instructions or aftercare advice provided by Pro Luxe Hair is general information only. It does not replace accredited training, product-specific manufacturer instructions, professional judgement, an in-person suitability assessment or medical advice.
You are responsible for assessing suitability before application, including scalp condition, hair density, chemical history and contraindications. Pro Luxe Hair is not liable for loss or damage arising from application, wear, maintenance, styling, colouring or removal carried out by you or by a third party, or from failure to follow product instructions or professional advice.
Do not apply extensions where the scalp or hair is unsuitable. Refer the client to an appropriate professional.
6. Intellectual Property
All content on the Site, including text, graphics, photographs, video, logos, trade marks, product names, designs, shade names and the compilation and arrangement of that content, is owned by Pro Luxe Hair or licensed to us, and is protected by copyright, trade mark and other intellectual property laws.
You may view and print content for your own personal, non-commercial use. You may not copy, reproduce, republish, modify, distribute, transmit, licence or create derivative works from any part of the Site without our prior written permission.
7. Content You Submit
If you submit photographs, comments or other content to us or to our social media channels (“Submissions”):
- You grant us a non-exclusive, royalty-free, worldwide, perpetual, transferable and sub-licensable licence to use, reproduce, modify, adapt, publish, translate, display and distribute that content in any media, for marketing and promotional purposes.
- You confirm that you own the content or have all necessary rights and permissions to submit it, including the consent of any identifiable person appearing in it.
- You confirm that the content is accurate, reflects your genuine experience, and does not infringe any third party’s rights or any applicable law.
- You may request removal of your own Submission by contacting enquiries@pro-luxehair.com.
8. Third-Party Links and Content
The Site may contain links to third-party websites, services or content, including independent stylists and salons. We do not control and are not responsible for the content, accuracy, products, services, privacy practices or policies of any third party.
Stylists referred to on the Site operate independently unless expressly stated otherwise. Any listing is not a guarantee of the stylist’s services, pricing, availability or results. Confirm credentials, pricing, policies and suitability directly with the stylist.
9. Disclaimer
The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in relation to the Site and its content.
We do not warrant that the Site will be uninterrupted, timely, secure or error-free, or that any defect will be corrected.
This section does not exclude or limit any right that cannot be excluded or limited under applicable consumer law.
10. Limitation of Liability
To the maximum extent permitted by law, Pro Luxe Hair will not be liable for:
- Any indirect, incidental, special, consequential or punitive loss or damage.
- Loss of profit, revenue, business, goodwill or opportunity.
- Any loss arising from reliance on general information provided on the Site.
- Any loss arising from application, wear, maintenance, styling, colouring or removal of the products.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.
11. Changes to the Site and These Terms
We may modify, suspend or discontinue the Site or any part of it at any time without notice.
We may update these Terms from time to time. The “Last updated” date shows when the most recent changes took effect. We recommend reviewing this page periodically.
12. Privacy
Your use of the Site is also governed by our Privacy Policy and Cookie Policy.
13. Governing Law
These Terms are governed by the laws of England and Wales. Nothing in these Terms affects any mandatory rights you have under the law of your country of residence.
14. General
Severability. If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed and the remaining provisions will continue in full force.
No waiver. Our failure to enforce any provision does not waive our right to do so later.
15. Contact Us
Pro Luxe Hair
